Are web merchants liable if credit card information from their customers is stolen? Are they responsible?
Question by Suntoosoon: Are web merchants liable if credit card information from their customers is stolen? Are they responsible?
Hi, I purchased a few items on-line a few monthts ago and my credit card information was stolen from this online vendor. I just found out some bogus charges on my account that were charged on that card used w/ this vendor. What is their responsability on this? I did not receive any e-mail form them saying my credit card data was stolen, I am sure that other customers of them might have been affected. How do I proceed? Should I call them to let them know they have an unsecure server and ask them to notify their customers? Do I report this to an authority to make sure they make them take any action?
Answer by Big H
I’m sure its somewhere deep in their EULA that they aren’t liable for stolen information. And it would probably stand up in court unless you can prove they didn’t take any precautions to secure it….
my $ .02
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